Privacy Policy For Our Water Restoration Company
Who We Are
Glendale Water Damage Pros provides restoration services in Glendale, Arizona, including water, fire, and mold cleanup. This policy explains how we collect, use, and protect information gathered through https://waterdamagerestorationglendaleaz.com/.
We respect your privacy and work to keep your data safe while delivering quality service to homes and businesses in the area. Founded in 2015 by Marshall Fisher and Gary Webber, we are committed to clear communication and responsible handling of your information.
Information We Collect
We collect information you provide, like names, addresses, and contact details when you request services. We gather job and property details, such as damage photos or insurance documentation.
Device data, like browser type, and usage patterns on our site are collected. Cookies and similar tools track site activity. We may receive information from service partners, like insurers or subcontractors, to complete projects.
How We Use Information
We use your information to deliver restoration services, schedule work, create estimates, process billing, and prepare insurance documentation. It helps us ensure safety, maintain quality, and provide customer support.
We analyze site usage to improve our website and prevent fraud. Your data may also be used to comply with legal requirements, ensuring we meet regulations while serving Glendale, Arizona.
Cookies and Similar Technologies
Cookies are small files that track how you use our site, like pages visited. We use session cookies for temporary tasks and persistent cookies for preferences.
You can limit or clear cookies through your browser settings, but some site features may not work as well without them. Check your browser’s help menu for instructions.
Sharing and Disclosure
We share information with service partners, like subcontractors, to complete restoration work. With your permission, we share details with insurers.
Payment processors handle billing data securely. We may share data for safety, compliance, or legal needs, such as court orders. We do not sell your information to anyone.
Data Retention
We keep records for operational needs, like scheduling and billing, and for safety, tax, and legal purposes. Retention times vary by document type, such as project files or financial records, based on applicable laws. Once no longer needed, we securely delete or anonymize your information.
Your Choices and Rights
You can access or update your information by contacting us. You may request deletion of certain data, where allowed by law, or limit specific uses.
Manage cookies via browser settings. Send written requests to 23439 N 35th Dr Suite 5, Glendale, AZ 85310, United States, to exercise these options.
Security
We protect your data with restricted access, employee training, and reasonable technical safeguards, like secure servers and physical locks.
While we strive to keep information safe, no storage or transmission method is fully secure. We regularly review and update our protections.
Children’s Privacy
Our services and https://waterdamagerestorationglendaleaz.com/ are not intended for children under 13. Accounts are for adults or authorized representatives only. We do not knowingly collect information from children.
Data Transfers
We may use vendors in other locations to process data, such as for site hosting or payment processing. We take reasonable steps to ensure your information remains protected during these transfers, following industry standards.
Changes to This Policy
Glendale Water Damage Pros may update this policy to reflect changes in our practices or laws. The latest version will always be posted on this page. By continuing to use our website, you accept any updates.
Contact Us
For privacy questions or requests, write to us at 23439 N 35th Dr Suite 5, Glendale, AZ 85310, United States. We will respond promptly to address your concerns.
Definitions
Personal information: Data that identifies you, like name or address. Processing: Any action taken with your data, like storing or analyzing. Service providers: Partners we work with, like subcontractors. Cookies: Small files tracking site activity.